Are you looking for ways to grow your real estate business? It's time to plant a seed and get ready for harvest. One of the very best ways to get new clients is to get referrals.
This process starts at the beginning of each client relationship. It's imperative that you make customer service your number one priority. Good customer service means more referrals.
Be available for questions. Always return phone calls, texts, and emails promptly. Focus on projecting an affable and reliable personality. These traits are all sure-fire ways to please clients and inspire them to spread the word about your business.
No one is going to refer you if they were displeased with the service you provided them. In fact, the opposite may be the case. The may refer potential clients away from you and your firm.
It's also important to ask for referrals. It helps for clients to be gently reminded at the end of every transaction that you'd love to have their support. Tell clients that you'd love to have them refer their friends and family when the opportunity arises. Provide them with extra business cards, brochures, or flyers to keep on hand for just such occasions.
You can even give incentives, such as free gift cards, lunches, or other prizes for referring a friend. Everyone loves a reward!
There's another prime place to find referrals. Look no further than your family and friends. They may not have needed you yet for their buying and selling needs, but the odds are in your favor that they'll need you in the future.
Many family and friends may be unsure of the exact services you offer. Direct them to a website, offer up a business card, and have a quick conversation about what you do and how you can help them now or in the future.
Be sure to keep clear lines however, between business and personal affairs. Do your due diligence and let you family know you're available when they need you, but avoid becoming a broken record or a pushy salesmen.
Your contact sphere extends further than just friends, relatives, and past clients. It's incredibly important to establish good working relationships with other agents, lenders, contractors, and servicers.
Developing good business relationships can be a two-way street. Have a list of preferred contractors, repairmen, and service companies. Let those companies know that you will be referring clients to them and they may be willing to return the favor.
You'll be working hand in hand with many other companies, especially lenders. Treat every person you come across with dignity and respect.
Referrals are a good way to bring new clients to an existing business. Take advantage of the opportunity for the business builders in your every day life. Tap into friends and family. Ask existing and past clients for their help. And develop good working relationships with other companies in your area.