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Bite The Bullet And Pay The Price
Many a new home buyer has comparison shopped. If you are one of them, you
may have shopped the "price per square foot" for several builders' homes,
compared what "included" features came with the new home, and even sized up
the bonds, homeowner's fees, or compared financing programs offered by each
builder's preferred lender. Then, you may finally have decided, "this is
it!". The next step is to sign on the dotted line. But what about the
upgrades on a production home? Can you comparison shop for carpet, tile,
hardwood, Corian counters and a central vacuum system? Well, you could, but
what good would it do you if the builder, because of liability and scheduling
issues, won't permit you to have anyone else put these gorgeous upgrades in?
Are you stuck with the builder's price, even if it seems to be a bit higher?
The only other option would be to have the builder install all the "standard"
stuff and then have it all removed in favor of a more reasonably priced
product installed by another contractor after you move in. But are there
consequences to that decision that you may not have considered?
Let's look at the big picture. New homes usually come with a new home
warranty. The number of years covering the structural integrity of house
(usually the longest part of the warranty other than, perhaps, a "lifetime"
tile roof) can vary from state to state, but can be 7 - 10 years in most
locales. This covers all kinds of major items, kind of like the power train
warranty on a car. Foundation and framing are the core of your new home, and
the builder is held to a standardized code for these important elements, with
city inspector sign-offs required at different stages of construction.
Foundations can be of the slab-on grade variety or raised off the surface
with wood framed construction. Whichever it is, this is the basic surface
beneath all that fancy granite tile, gleaming hardwood, or cushy berber
carpet.
Let's say, for example, you have been living in the home for 5 years (or
within your warranty period) and you are standing in your entry hall and you
have this sinking feeling that one of your feet is on higher ground than the
other. So, you get down on your hands and knees and feel around to see if
the floor was really level, and maybe you just had too much to drink. But,
you discover that there is, indeed, an apparent unevenness, in the floor
surface. You roll back the carpet and pad, and there you see a huge crack in
your cement slab, with a separation big enough to stick a book into. The
horror of this sight may be more than you can take, so you instantly look up
your new home warranty number and dial it to tell them about your discovery.
They'll send someone out to inspect it, because you are well within your new
home warranty period for the structural portion.
When the customer service person arrives, they notice that your carpet is not
the variety indicated in their records. Yes, you acknowledge you had the
standard carpet rolled up, sold it for a great price to an apartment complex,
and had this fancy berber carpet installed instead. The inspection
eventually results in the builder agreeing to call back the cement
sub-contractor and have him fix the slab, so you are relieved. Of course,
the carpet should be replaced as well. After all, you didn't create this
problem. Wrong!. Your builder would be under no obligation to replace your
expensive carpeting.
You negated the new home warranty by installing your own flooring. It'll be
up to you to replace it. Does this carpet still exist? What if it will
necessitate entire rooms of new carpeting just to make it look right again?
Imagine the expense of this happening in other rooms, where the flooring
surfaces are not so easily removed, like tile on your kitchen and bathroom
area floors, or hardwood in your family room. The disastrous possibilities
could give you a headache. And all because you violated the terms of the
warranty by installing your own stuff and (thought) you were saving some
money.
If you had opted for the builder's flooring options, though a bit pricier,
they would have had to replace it with the same or equivalent flooring at
their expense, because it was all connected to their new home structural
warranty, through all their own sub-contractors' installations.
I think you can see the point here. Think long and hard about "shining on"
the builder's available upgrades and contracted tradesmen merely because you
might save a few bucks. It could cost you big time in the long run during
the warranty period, and create a lot more hassle than it was worth. It may
be better to let the warranty run its course and let the builder and its subs
back up their products and workmanship than risk the alternative after all.
Written by Dena Amoruso
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