Realty Times February 23, 1999


by Peter Miller

Will Referral Income Go To Web Site Owners?

Peter G. Miller
OurBroker®

If you want to hear how the Internet has impacted the real estate business, spend some time with Carol and Ira Serkes of RE/MAX Bay Area in Berkeley, CA. Among the 5,100 RE/MAX associates in California and Hawaii, the Serkes have had the highest number of referrals for the 4th consecutive year -- including almost 150 Internet referrals since January, 1998.

Says Ira Serkes: "We have placed numerous referrals to people who wish to buy and sell in other communities, including one buyer from Abu Dhabi (in the United Arab Emirates) who asked me to refer him to a buyer broker in Hawaii. They corresponded via email for months, and they bought a home."

The referral business exists because no broker has expertise in all communities or with all types of property, thus it makes sense to refer business to appropriate professionals.

Referral activity includes formal and informal broker-to-broker arrangements, military relocations, and corporate programs. These activities represent a major portion of the entire real estate industry. For example, one leading network, RELO, includes 1,100 member firms with 90,000 sales people. According to RELO President and CEO Pam O'Connor, RELO affiliates participated in 1.1 million transactions in the past year, transactions worth $170 billion

But as online sites begin to accumulate hundreds of thousands of listings, it may be that the nature of the referral business will change. Today's "free" online listing sites may evolve into online powerhouses that charge steep fees to brokers.

Suppose your local metro daily, The Times-Post-Tribune, not only sells real estate advertising space, but also creates a real estate subsidiary we'll call "TPT Media Realty."

Suppose as well that the newspaper -- the only daily in the area -- plays favorites and gradually several trends evolve.

  1. TPT ads are grouped at the head of each neighborhood classified area.
  2. Editorial features somehow give a lot of exposure to TPT.
  3. The paper no longer accepts ads from certain realty firms.
  4. The paper obtains a realty license and charges not just for ad space, but also seeks referral fees for transactions.

In this scenario you can see that a newspaper and its real estate subsidiary would have a huge marketplace advantage. Suddenly, magically, TPT would be a "player" in the real estate market -- not because it's especially wonderful or unique -- but because it's another way for the paper to leverage its daily news monopoly in a way not available to competitors.

Can something similar happen online?

At this time there is tremendous competition to establish job listing sites online. Major contenders at this point include Monster.com, Career.com, Career Mosaic, Career Path, HeadHunter, and SalesSeek.com.

Referring to Jeff Taylor, Monster.com's chief executive, The New York Times reports that, "he said that more than 20 newspapers have rejected print ads for Monster.com because it is competing with their help wanted business," (See: "Big Stakes in On-Line Job Listings," Feb. 14, 1999).

Could an Internet site play favorites by giving preferential visibility to some brokers? Could it actually refuse business from brokers who are not preferred, regardless of their willingness to pay?

Is it possible for an Internet site to become sufficiently successful that it could charge fees to brokers for placement on the site?

"I'm absolutely sure of that," says Ira Serkes. "In fact, that's already happening in many cases - school reports, salary reports, etc. are sites which charge Realtors® for sponsorship... and there are numerous "referral" Internet sites which distribute leads in exchange for referral fees."

Ask yourself: Does it make sense for the owner of a major Internet site to be content with money from banner ads, lender fees, and data mining? Or, should a site owner try to maximize profits by also getting referral fees from brokers?

In the next few years brokers are likely to find that the distance between them and much of the public is about the width of an electron -- a very expensive electron if brokers do not control their data, or if they fail to hold an ownership interest in the sites that now provide "free" online space.

Question Of The Week

Q What is the so-called "restricted zone" in Mexico?

A Property ownership is a central issue in all countries, and it's not surprising that rules differ.

For many years the direct ownership of personal property in Mexico was limited to Mexican citizens. In 1973, the law was revised so that Mexico was divided into two areas for purposes of foreign property ownership: foreigners could buy property throughout the country -- except in the "restricted zone," an area that includes all property within 100 km of any border and 50 km from any coast.

In December, 1993 the rules were amended so that foreigners could buy personal property in the restricted zone through a bank trust (fideicomiso). Such trusts typically last 50 years, but can be extended.

Mexico, like the United States and all sovereign countries, has in place ownership rules and customs which must be understood by those seeking to buy property. For specifics, consult with a Certified International Property Specialist (an individual with the CIPS designation from the National Associ ation of Realtors) and an attorney familiar with Mexican property law before making a purchase decision.

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