A sales contract is a legal document, thus you can read it to see whether the words and terms chosen are used in their proper context.  In verbal communications, however, we sometimes hear only what we want to hear.  That’s often when those clichéd “I said” --- “you said” verbal battles ensue.

A hint:  take time to define your words.  If you are saying “them” be sure you use “them” only right after a proper noun that makes clear to your listener who “them” are… or is… or whatever.  Just do it. 

If you are using a person’s name and there are many people known to both you and your listener with that same name, take time to define precisely which Jim, Bob, Fred, Jane or Clem you’re referring to.

Use terms that can’t be mistaken or else you, too, could sound goofy like the two Oval Office pals in the clever play below on the ancient vaudeville bit made famous by Abbot and Costello, http://www.abbottandcostello.net/called “Who’s on First.”

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This has been attributed to playwright Jim Sherman who wrote this after Hu Jintao was recently named chief of the Communist Party in China. I have not been able to substantiate that, but it’s funny enough to pass along anyway. 

HU'S ON FIRST By James Sherman
(We take you now to the Oval Office.)

George: Condi! Nice to see you. What's happening?

Condi: Sir, I have the report here about the new leader of China.

George: Great. Lay it on me.

Condi: Hu is the new leader of China.

George: That's what I want to know.

Condi: That's what I'm telling you.

George: That's what I'm asking you. Who is the new leader of China?

Condi: Yes.

George: I mean the fellow's name.

Condi: Hu.

George: The guy in China.

Condi: Hu.

George: The new leader of China.

Condi: Hu.

George: The Chinaman!

Condi: Hu is leading China.

George: Now whaddya' asking me for?

Condi: I'm telling you Hu is leading China.

George: Well, I'm asking you. Who is leading China?

Condi: That's the man's name.

George: That's who's name?

Condi: Yes.

George: Will you or will you not tell me the name of the new leader of China?

Condi: Yes, sir.

George: Yassir? Yassir Arafat is in China? I thought he was in the Middle East.

Condi: That's correct.

George: Then who is in China?

Condi: Yes, sir.

George: Yassir is in China?

Condi: No, sir.

George: Then who is?

Condi: Yes, sir.

George: Yassir?

Condi: No, sir.

George: Look, Condi. I need to know the name of the new leader of China. Get me the Secretary General of the U.N. on the phone.

Condi: Kofi?

George: No, thanks.

Condi: You want Kofi?

George: No.

Condi: You don't want Kofi.

George: No. But now that you mention it, I could use a glass of milk. And then get me the U.N.

Condi: Yes, sir.

George: Not Yassir! The guy at the U.N.

Condi: Kofi?

George: Milk! Will you please make the call?

Condi: And call who?

George: Who is the guy at the U.N?

Condi: Hu is the guy in China.

George: Will you stay out of China?!

Condi: Yes, sir.

George: And stay out of the Middle East! Just get me the guy at the U.N.

Condi: Kofi.

George: All right! With cream and two sugars. Now get on the phone.
Condi picks up the phone.)

Condi: Rice, here.

George: Rice? Good idea. And a couple of egg rolls, too. Maybe we should send some to the guy in China. And the Middle East. Can you get Chinese food in the Middle East?