Realty Times December 22, 2008

Breaking Up is Hard to Do
by Jennifer Allan

Most relationships, whether they be business or personal, end. Your favorite inspector misses a Big Problem and gets you embroiled into a lawsuit. Your go-to mortgage guy blows a Big Deal for you and doesn't even apologize. Your business partner has a mid-life crisis and vanishes to the Caribbean without warning. Your romantic partner has a mid-life crisis and vanishes to the Caribbean without warning. Your $1M buyer dumps you for his sister-in-law who just got her license yesterday, after you've shuttled him around town for three months.

It happens. Relationships come, relationships go. Hopefully you learned something that you can take to the next one. Blah blah blah.

But when a relationship ends, it doesn't have to be nasty. In fact, a wise person might strive to end his or her relationships with dignity, even on a positive note. After all, you have an investment in this relationship -- your time, your money, your energy, your creativity, sometimes even your heart. Why blow that investment by being snippy, vindictive, confrontational or just plain mean? Ever heard the phrase

I'm amazed how many people would rather burn bridges than find a way to part ways amicably. When I "break up" with someone I have a business relationship with, I really like to find a way to preserve a mutual respect between us, rather than just snipping on each other. After all, I have time and money invested in the relationship and I hate to see that time and money gone to waste because someone got their feelings hurt. Our business is based on creating mutually beneficial relationships, and he with the most relationships at the end of the game wins!

If a buyer dumps you, be gracious about it. You never know when your replacement will blow it and leave the buyer wishing he'd stayed with you. If you make it easy for him to come crawling back, he just might. If a seller chooses another agent to sell her home, wish her well and offer your assistance if she ever needs you. If your biggest client replaces you as his property manager, generously offer to assist him during the transition process.

Why? Well, it's just smart business. Never give anyone ammunition to blast your name!



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