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Real Estate News and Advice |
December 2, 2008 |
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Full Page Ad: Rarely A Good Time To Buy Extended Warranties
by Broderick Perkins
A full page ad that ran Nov. 14 in USA Today says:
Not pulling any punches in the latest round in a long fight against extended warranties, Consumer Reports is swinging for a knockout again, warning consumers holiday shopping costs needn't be inflated by extended warranties. "Why You Don't Need An Extended Warranty," is the latest Consumer Reports study, published in it's November issue, documenting the publisher's disdain for warranties that often aren't worth the paper they are written on. "We have long advised against extended warranties. In fact, we feel so strongly that consumers are being misled about them that we took out a full-page ad in USA Today on Nov. 14 (see below) to warn shoppers," the report says. The magazine says there are only two exceptions to its rule: when you buy a rear projection microdisplay TV and when you buy an Apple computer. Consumer Reports says that's because repair costs are high on the rear projection TVs and they are three times more likely to need repairs than other TVs. Also Apple computers come with only 90 days of phone tech support and their warranties include extended tech support. Otherwise the $1.6 billion shoppers are expected to spend on extended warranties this holiday season might as well be spent on air. "Almost all of it will be money down the drain," Consumer Reports insists. Retailers offer the warranties because, for them, it's good business. They typically earn a greater percentage of the price than they do for the electronic or appliance it covers. There are many reasons consumers don't need the warranties for everything from computers to vacuum cleaners.
"Instead of buying a warranty, that you're unlikely to use, you'd be better off paying to fix your computer if it breaks," Consumer Reports advises. Consumer Reports says consumers may be more compelled than ever to buy the warranties because manufacturers' warranty periods are getting shorter for labor, from one year to 90 days. While the parts may be free for longer periods, labor can be expensive. Extended warranties also use the lure of convenience offering in-home service or instant replacements. "Overall, products have been reliable enough that we don't think you need an extended warranty," says Consumer Reports, which offers repair rates for more than two dozen, three- to four-year old products. The independent advocate for quality consumer goods and services says consumers should not just comparison shop by the dollar, but also by manufacturers' warranties to get the longest warranty with the best terms. Also, buy products with a record of good quality. The independent publisher rates hundreds of goods and services for quality, workmanship and customer service. For those who can't avoid the hard sell or who chose brands more prone to break, the rater advises:
Published: November 20, 2006 Use of this article without permission is a violation of federal copyright laws. Related Articles:
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