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February 12, 2012
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CONSUMER NEWS
FEATURE

What If My Lender Is Wrong?

Question: I do not think my lender has properly credited payments. How do I check?

Answer: Send the lender a letter, by certified mail with a return receipt, requesting the account history. Include the account number. State that under RESPA you have filed a "qualified written request" for information.

The lender now has 60 days to answer your inquiry.

Be certain to keep a copy of your letter, the postal receipt, and the postal return card if needed to press a claim.

Note that most lenders will respond quickly to any concerns regarding account accuracy. Resolving such problems is far better than class-action lawsuits and regulatory problems.


Written by Peter G. Miller.

© 1997 Peter G. Miller. All Rights Reserved. Rules, Disclaimers & Notices.

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