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Real Estate News and Advice |
December 3, 2008 |
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Try Hiring a Virtual Assistant
by Blanche Evans
Once upon a time, before voice mail, cell phones, beepers and email, a personal assistant took your calls and forwarded or screened them, depending upon your discretion. But now, you are too busy, on the road, or out of pocket to be able to take advantage of all the communication tools you have. Now, three Internet marketers are proposing to offer you the same services as a personal assistant can provide, but with some interesting twists. Using speech recognition software to communicate with you and your clients, family and friends, the new virtual assistant is on call twenty-four-seven, reducing the need for you to carry so much hardware around. The virtual assistant is totally interactive, responsive to your requests, and comes with a distinctive personality, like Webley, the English-accented butler, or Wildfire, the sexy personal assistant. The three services, Wildfire, Portico, and Webley, offer a variety of services using telephones and voice recognition technology. Portico and Webley are offered nationally, while Wildfire is up and coming in certain markets. Their primary attraction is the ability to centralize information from an assortment of communication tools that will help you in your daily business - from gathering stock quotes to answering your email for you. The services are voice activated, so you can interrupt your assistant, make changes in your schedule or in what you want to hear, and the assistant will immediatly change gears to your new request. Product demonstrations are available on each Web site, providing you have RealPlayer (Portico) or Emblaze (Webley) audio software on your computer, or the time to download a free demonstration from Wildfire. According to Alan Goldstein, author of "You Rang?" featured in the Dallas Morning News, virtual assistants can "handle everything but the coffee." Goldstein reports that Webley can "juggle incoming faxes, electronic mail and voice messages in a single service." Conference calling is possible with up to 32 people on the same call. Offered at $9.95 per month, minutes are billed at about 15 cents each. On Portico's Web site, you are told you can now access your email, voice mail, address book, calendar, news, and stock quotes over the phone or the web and reply to messages immediately. Less expensive than Webley, Portico charges $19.95 per month for 60 bundled minutes with extra minutes billed at 20 cents each. Each system works by assigning the subscriber a local or toll-free numer whi ch will take the calles from other numbers, including fax, pager, mobile phone, work and home numbers. The service will even forward your email messages, using text-to-speech technology. The user can program in a number where s/he can take calls or allow the virtual assistant to take a message. Some additional technology may be needed to make the virtual assistant work at an optimum level. For example, Portico offers voice mail retrieval via computer if the subscriber has RealPlayer software loaded. One of the advantages is that you can program the virtual assistant with a calendar. If you aren't available to take calls, the assistant doesn't hesitate to take a message. Otherwise, s/he will find out if you are available and forward the call, or take a number. Since real estate agents spends so much time away from the desk, doing much of his/her business on the road, what could be easier? Now you can make changes to your calendar, answer calls, retrieve and send messages without having to pull your car over or take your eyes off the road or "off the ball." Published: January 14, 1999 Use of this article without permission is a violation of federal copyright laws. Related Articles:
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