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Real Estate News and Advice |
December 2, 2008 |
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Agents Report Success with Internet Marketing
by Blanche Evans
Nora Ling Lane knows how to cast a lot of hooks in the water to catch a fish. But this time she lured a wide-mouthed bass. An early believer in Internet marketing, Lane was among the first agents in Dallas to put up a Web page to market her services. She quickly realized the power of linking her site to other major sites, such as Realty Locator, which just this week landed her an out-of-town executive looking to relocate in Dallas. And she is not alone in using the Internet to net buyers. Plenty of Realtors are starting to crowd the Internet waters. ![]() Says Lane, "It isn't enough to just put out a Web page. You really have to make sure that buyers are going to see it. I like Realty Locator because consumers who are interested in particular cities can shop for all real estate-related services on the same site. That makes it easy. It is like a national Yellow Pages." Clients who come via the Web tend to be more serious buyers, according to Lane. "They tend to be very educated, savvy consumers and enjoy doing a lot of the research themselves. That opens the door for me to provide them with other services they can't or don't have time to do." Lane's Internet customer chose her for her niche specialty, the luxurious and high-priced Highland Park/Park Cities area of Dallas. ![]() Other Realtors agree. In a recent e-mail survey of 2,000 real estate agents with 250 respondents predominantly from California and Florida, Realtors were asked to measure gross sales figures as a result of direct or indirect Internet advertising or activity in 1997 and what agents expect from similar efforts in 1998. The survey was conducted by NewRealty.com with the following results: Overall, agents expect a 286 percent increase in '98 gross sales attributable to the Internet over '97 levels. Approximately 46.5 percent of respondents earned some business from Internet-related prospecting in '97. For the agent with some Internet business last year, the average was $711,892, which according to respondents, is expected to increase 159 percent to $1,846,663 in '98. Agents without any '97 Internet business are expecting '98 to be a good year. Seventy-two percent of this group report they project an average of $548,413 in gross sales will come off the Internet in '98. In addition to the survey, many agents offered how the Internet helped them with increased business or exposure, often in unexpected ways. Tim Gwilt, Broker of AmStar Realty in Clearwater, Fla., recounts how a seller's attorney found their site via the Web. "The attorney sent me an e-mail. As a result we listed three properties for the seller and have sold two so far. The sellers are very pleased," Gwilt says. The NewRealty survey echoes results from an informal poll of 400 Realtors taken at the National Association of Realtors convention in New Orleans last November. Conducted by John Tuccillo, economic advisor to NAR, the poll showed that 35 percent of respondents said they had taken part in one or more transactions via the Internet. It is clear that the latest data shows a strong increase in the role the Internet plays between the consumer and real estate professional. But if you are a Realtor who is planning your marketing strategy and wondering how to best promote yourself and your listings, you are not likely to get much guidance from your own trade organization. NAR has no current information about the Internet and its importance to the industry today and in the future. The most recent information available is an outdated (certainly by Internet standards) survey conducted by NAR in 1995, which puts transactions obtained relative to the Internet at approximately 1 percent. Incredibly, no plans exist for NAR to update the survey for the first half of 1998, which means that Realtors could be floundering with only outdated information that radically contradicts real and changing trends. The result? Realtors may continue to hide their heads in the sand hoping the Internet will pass them by, in the misguided belief that online communications really won't affect the industry or the consumer. If consumers are present on the 'Net, shouldn't the industry be making more of a statement there, too? It's time to take the toe out of the water and jump in. The boat's waiting. Published: February 13, 1998 Use of this article without permission is a violation of federal copyright laws.
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