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'Tis the Season to be ... Invaded!

Yes, it's that time of year all right. You get up in the morning and turn on the lights in your dark kitchen. That's when you see the cockroaches scurrying about, hoping to hide before you spot them. But it's too late. You've seen them, you're repulsed, and whatever illusions you had about a nice breakfast with the family are now over. Those creatures may have just helped themselves to a hearty repast of Raisin Bran in your pantry.

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It's time to call the exterminator -- the man who does the job nobody else wants to do. No wonder he makes a decent living at it. Don't just flip open the yellow pages and randomly select someone who can show up immediately, and who can stand the sight of you in curlers. This is a job you want performed only once in a great while, so you want it done right.

It's fine to start with the yellow pages, but look for display ads that advertise exterminators who are both state-certified and board-certified by the National Pest Control Association (yes, there is such an association). These exterminators are on the up-and-up when it comes to doing the job right and doing it safely. After all, they use some pretty potent chemicals to drive off your six-legged friends. Those chemicals, if inhaled by you, your family and your pets, could be hazardous. There's a procedure to be followed and certain safety standards to which certifed exterminators adhere. Many exterminators, in addition to obtaining the NPCA designation, have achieved membership in other local, state and national trade organizations. That means they're committed to ongoing education and training in proper procedures.

If you don't see any ads that state whether or not the exterminators are board-certified, that doesn't necessarily mean they aren't, although it's certainly something worth advertising. So pick up the phone and start making calls. Or, to expedite your search, log on to the NPCA Web site, located at www.pestworld.org (an appropriate name, isn't it?). The site allows you to find the nearest NPCA-certified extermination company in your area. It also has an interactive forum for homeowners, if you'd like to pick the brains of fellow homeowners facing their own buggy dilemmas.

The NPCA recommends that homeowners go with the following criteria when selecting an exterminator:

  • Word of mouth is one of the best advertisements any company can hope for. So ask your friends and family if they've ever used an extermination company, and if so, would they recommend the company to you? What was their problem (which pest was involved)? Did the exterminator arrive on time and take care of the problem within a reasonable period of time?

  • Before you open your home to any pest-control company, make sure you draw up an agreement outlining terms to which both parties agree. Those terms include when the exterminator will arrive at your home, how long the job will take, what the pest(s) is and what procedure is necessary for eliminating it from your home, (a preliminary inspection of your home is going to be necessary, and make sure it's free), if your family must vacate the premises and for how long, how long the results will last and what you can expect. Does the company guarantee results?

    Ask for specific details on the chemicals to be used in your home. Obtain a copy of the label for every one of those chemicals so that you can check on the effects of exposure, if any, and so that you can make sure the exterminator is using the proper dose. Again, NPCA-licensed companies are educated about such hazards; it's worth any extra money you may have to pay for their expertise.

  • When you're talking about bugs, you're talking about a big problem; so you want to make a wise investment in your extermination company. The old adage "You get what you pay for" applies here, too. Don't have tunnel vision and merely select the company with the best price. Such factors as the company's reputation, the guarantees included in the price, and the duration of results are all important, too. If your home suffers damage of any kind after the exterminator's visit, or your pests return, you want reimbursement, and not every company will guarantee you that. So find out details on warranties.

    The NPCA also recommends checking with your local Better Business Bureau to find out if any complaints have been filed against the company you're considering.

    One last point: A home extermination job is not the time to become a do-it-yourselfer. This is a job best left to the experts. For starters, you won't be able to obtain the effective chemicals exterminators use. So any over-the-counter anti-pest chemical you choose is very likely to be ineffective at best and potentially hazardous at worst if you use too much. All of you aspiring handymen and handywomen, swallow your pride and pick up the phone. This is an investment in your health. A certified exterminator can do the job quickly and safely, ridding your home of its unwanted visitors, and allowing your lives to return to normal.

  • Published: September 9, 1999

    Use of this article without permission is a violation of federal copyright laws.


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    Editor's Note: This article reflects the opinions of Courtney Ronan only and not necessarily the views of this or any other publication, organization or Website owner.



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    Today's Headlines 09/09/1999 12:00:00 AM


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