![]() |
Real Estate News and Advice |
November 13, 2009 |
|
|
|
|
|
Marketing Muddles
by Marylyn B. Schwartz, CSP
Not a day goes by in the life a busy real state agent that some thought of marketing does not cross their mind. The questions that run through agents' heads are the same no matter where they live, from coast to coast. Am I doing enough marketing? Is the marketing I'm doing cost effective? How much of my annual income should I be allocating to marketing? Do I need a personal brochure? The list goes on and on. While the questions are the same for so many agents, the answers vary dependent upon the agent's circumstances. There are factors that must be taken into consideration when creating an effective marketing campaign. Some of the factors to consider are budgetary constraints, the target and goal of the marketing campaign, market conditions, what's been done previously and local custom. Let's look at each one of the factors separately. Budgetary Constraints I'm going out on a limb here, but I am willing to make a prediction. If every agent had a discretionary fund of one million dollars annually with which to promote himself or herself, he or she would be the best known agent in town in no time flat. Okay, back to the real world. That's not going to happen. It is said that successful agents spend 25-35% of their annual earnings on marketing. After doing some research, I found that this is a real figure, and that's a substantial sum for most folks. Each time an agent wants to increase his or her net income, they have to increase their marketing budget a like amount. For example, let's say that you want to raise your net by 10% in 2001. Take a look at what you spent on marketing the previous year and increase that amount by 10% to be on the safe side. However, there is a way to actually reduce that number. Increase the use of e-mail for your marketing efforts. It's inexpensive, and in many cases research shows that people read their e-mail faster than they read their snail-mail or answer their phone messages. Let's say that a marketing budget that high is 25% of your net intimidates you. Take heart. If you were to e-mail 1,000 people a month and then contact them by phone four times a year, you could anticipate a 10% return on your time invested. That's 100 transactions annually. Let's say the numbers are wrong by 50%; it's still a great return on time invested. Wouldn't you agree? The moral of the story is, ask everyone for his or her e-mail address and create a database for a monthly e-zine (that's techno-geek for e-mail magazine/newsletter.) Target of the Marketing Campaign Before you venture out ready to create the marketing campaign to beat all marketing campaigns, think. What do I hope to accomplish by this effort? Who is the audience and what is the message? At this moment, I can imagine that all of you reading this are thinking, “This woman is a bit wacky.” The goal of every marketing campaign is to get a listing or find a buyer, right? Granted, that is the ultimate goal. However, there are other things to be considered. There are a variety of things that you may want to accomplish as your marketing campaign builds toward getting you more transactions. Why not kill two birds with one stone, so to speak. A few valuable initiatives to consider are: Market Conditions What will work in an up market might not be effective in a slow market. Most of us are seeing lots of FSBOs and fewer expireds. Once again, the common sense approach pays the dividends. If I were out there selling real estate today, I would be a FSBO machine. Perhaps I'd call myself the FSBO-ater. Look out, Arnold… Why FSBOs? Because they are ready and willing, have the motivation and we know they want to sell. To me, that's the winning ticket to more transactions. If the market were slow, I'd use the same philosophy and pursue the expireds. Think about the market and know where the needs are, what sellers are struggling with, who are the buyers, where they are coming from and what you can do to take advantage of both. Why swim upstream and end up with the same fate as most salmon, when you can be the Black Widow spider and wipe out the competition? It's all a matter of taking the path of least resistance. What's Been Done and Local Custom As my dear friend Floyd Wickman always says, “The definition of insanity is doing the same thing day in and day out and expecting a different outcome.” If you are not tracking the effectiveness of marketing efforts you undertake, you are muddling around in the insanity zone. Why would anyone want to invest more money in something that may not have been cost effective in the first place? That may seem like a no-brainer, yet I hear many agents say that they do not know how much business they got from this or that marketing effort. How do you find out? Duh? Ask! How did you hear about me? Where did you get my name? Who referred you? Where did you see the ad? You get the idea. Statistics bear out the sad news that 80% of an agent's marketing budget is spent on 15% return. The only way to turn that around is to be clear about what is getting you the downstream business. Local custom is about differentiating yourself from the pack. If many of the successful agents in your area mail holiday cards, perhaps you might decide to mail “Happy Fall” cards or do an electronic greeting through www.americangreetings.com. The cards are free and the assortment is wonderful. Of course, this is another reason to get the e-mail address. People love the cards and it's not your same old same old. If lots of people hand out pumpkins at Halloween, perhaps you might give out candy or caramel apples. Not only will you make the kids happy, but dentists will love you, too. Organize a block-wide tag sale. You provide the newspaper ad and be sure that everyone knows all the details. They do the rest. It's a great reason to go door to door and hand out tag sale signs. The list of possibilities goes on and on. The successful agent knows that in real estate it's far better to be almond-brittle crunch ice cream and not plain old vanilla. Standing out and going the extra mile have always been important traits in successful agents. With the Internet a part of the real estate environment, we are more challenged than ever to prove that we are the solution to whatever problem they may have. Some automated cyber-agent, with canned solutions and about as much warmth as a glazier will never bring to the table what we bring and do it all with caring and integrity. That's why I love real estate and always will. I'm not going any place, except up. How about you? Published: November 1, 2000 Use of this article without permission is a violation of federal copyright laws. Related Articles:
|
Real Estate News Network
Today's Real Estate Outlook
Spotlight
Today's Headlines
|
|||||||||||||||||
| ||||||||||||||||||
|
for Agents
Readers' Choice
|
||||||||||||||||||