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| February 10, 2012 |
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Getting To The Truth In Lending
by Broderick Perkins
When it comes to the mortgage market's current woes -- mounting civil suits, stepped up regulatory enforcement and imminent reform -- Randy Johnson doesn't mince words. With Loan-Wolf.com as a Web name befitting his outspoken approach, the Newport Beach, CA mortgage broker says the mortgage industry's greatest problem isn't lax regulatory enforcement or the need for reform. It's mortgage mendacity. With behavior ranging from the "Don't Ask, Don't Tell" brand of lying-by-omission to outright predatory fraud, the home lending industry employees too many charlatans, he said during an interview last week when he was asked to share his thoughts on the current mortgage industry brouhaha.. "I think that the most significant problem in the industry today is the proliferation of liars. According to everyone I talk with in the industry, more than 50 percent of loan officers routinely lie about rates. Verbal rate quotes don't mean anything and are not binding," said Johnson, author of the favorably reviewed "How To Save Thousands Of Dollars On Your Home Mortgage" ($14.95, John Wiley & Sons), No. 4 on Amazon.com's mortgage book bestsellers' list. "If you are going to get a good deal, you have to get honest information," he says. Among other federal steps to stem the tide of baiting and switching, loan flipping, predatory lending, nondisclosure and other illegal mortgage industry practices, U.S. Housing and Urban Development Department secretary Mel Martinez has pledged this spring to issue federal reform proposals for the 1974 Real Estate Settlement Procedures Act (RESPA). RESPA is a federal law designed to protect consumers against undisclosed mortgage costs, fees levied when no services are rendered, kick-backs, or illegal referral fees and other practices the law deems illegal. But, in an atmosphere of rewriting regulations already designed to protect consumers, how can consumers hope to get honest information?
"This may come as a shock to you, but most people -- certainly more than half -- make costly mistakes in the mortgage process. Their mistakes are a direct result of a lack of preparation. They select a loan that doesn't exactly meet their needs, or they choose the wrong lender, or they lock in at the wrong time, or they choose the wrong rate and fee option. These mistakes cause them to waste thousands of dollars, and they don't even know it," Johnson said. "The key to making good decisions -- avoiding mistakes -- is education," he added. In many cases, consumers are so intimidated by the mortgage maze they don't make an effort to obtain information easily available from a wide variety of sources from books like Johnson's to independent mortgage Web sites. Mortgage borrowing blind faith is an oxymoron. Local housing agencies, advocacy groups and consumer agencies either provide counseling or can refer mortgage borrowers to sources of informative aid. Johnson also offered the following money-saving advice for mortgage shoppers.
"Find an honest lender and everything else will work out," Johnson says.
"What is the most frequent complaint about the mortgage business? 'He quoted us these great rates, but when we went to sign loan documents, they were different.' They weren't different, he was just finally forced to tell the truth," Johnson said.
Published: March 1, 2002 Use of this article without permission is a violation of federal copyright laws. Related Articles:
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30 Year Fixed: 3.87% 15 Year Fixed: 3.16% 1 Year Adj: 2.78% (U.S. Weekly Averages) Today's Headlines 03/01/2002
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