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February 10, 2012

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Breaking Up is Hard to Do
An application for REALTORS®

Most relationships, whether they be business or personal, end. Your favorite inspector misses a Big Problem and gets you embroiled into a lawsuit. Your go-to mortgage guy blows a Big Deal for you and doesn't even apologize. Your business partner has a mid-life crisis and vanishes to the Caribbean without warning. Your romantic partner has a mid-life crisis and vanishes to the Caribbean without warning. Your $1M buyer dumps you for his sister-in-law who just got her license yesterday, after you've shuttled him around town for three months.

It happens. Relationships come, relationships go. Hopefully you learned something that you can take to the next one. Blah blah blah.

But when a relationship ends, it doesn't have to be nasty. In fact, a wise person might strive to end his or her relationships with dignity, even on a positive note. After all, you have an investment in this relationship -- your time, your money, your energy, your creativity, sometimes even your heart. Why blow that investment by being snippy, vindictive, confrontational or just plain mean? Ever heard the phrase

I'm amazed how many people would rather burn bridges than find a way to part ways amicably. When I "break up" with someone I have a business relationship with, I really like to find a way to preserve a mutual respect between us, rather than just snipping on each other. After all, I have time and money invested in the relationship and I hate to see that time and money gone to waste because someone got their feelings hurt. Our business is based on creating mutually beneficial relationships, and he with the most relationships at the end of the game wins!

If a buyer dumps you, be gracious about it. You never know when your replacement will blow it and leave the buyer wishing he'd stayed with you. If you make it easy for him to come crawling back, he just might. If a seller chooses another agent to sell her home, wish her well and offer your assistance if she ever needs you. If your biggest client replaces you as his property manager, generously offer to assist him during the transition process.

Why? Well, it's just smart business. Never give anyone ammunition to blast your name!

Published: December 22, 2008

Use of this article without permission is a violation of federal copyright laws.


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Jennifer Allan-Hagedorn was a top producing real estate broker in Denver, Colorado before writing her first book in 2007. Since then, she has written several more books about the business of selling real estate including her flagship book: Sell with Soul: Creating an Extraordinary Career in Real Estate without Losing Your Friends, Your Principles or Your Self-Respect, the sequel, If You're Not Having Fun Selling Real Estate, You're Not Doing it Right and her latest, to be released in Spring 2011, Prospect with Soul for Real Estate Agents.

Jennifer believes that the secret of success for real estate agents is not in aggressive marketing techniques or hard-core sales pitches, but rather in being competent in one's craft. Competence begets Confidence. And in today's world of increasingly suspicious and ad-weary consumers, having an air of self-assurance and enthusiasm will be far more effective than a slick sales campaign.

Jennifer writes and speaks with this philosophy in mind. She preaches that salespeople should follow the Golden Rule in their day-to-day practice of business - treating clients and prospects respectfully, as the salesperson him or herself would like to be treated. Being competent, reliable and fair, and motivated by a true desire to earn a paycheck, not just show up at closing with hand outstretched.

She is a regular contributor to several real estate newsletters and magazines, a member of the RE/MAX Hall of Fame and one of the industry's most popular bloggers. You can learn more about Jennifer's "soulful" philosophies at www.SellWithSoul.com.

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