Providing accurate information is extremely important for homeowner associations. Prospective buyers, real estate agents and title companies need to know who to contact to provide listing and closing information. HOA members need to know who to contact for meeting schedules, general information, rules enforcement, maintenance requests and money matters. Providing these resources via the web provides for 24/7 self-help and reduces time requirements for both the volunteer boards and paid management. And providing this information conveys all important transparency, openness and responsiveness.

There is simply no communication method more cost effective and downright effective than an HOA website. Customizable HOA websites are available for pennies a day that can be updated by an HOA volunteer or manager. There are many HOA website service options available in the HOA Websites section of www.Regenesis.net If your HOA does not have one, investigate the options and make it so!

Once your website is in place, include:

• HOA volunteers with their respective titles and duties.
• Contact options for each board member like phone, address, email, etc as long as each member approves releasing this information. If not, have an HOA phone number with voicemail and a general email address like info@nottacarecondos.com which can be monitored by a board member or manager.
• Calendar of Events that includes board, annual and committee meetings, renovation events and socials
• Photos of board members and committee members
• Rules & Regulations
• Recorded governing documents and amendments
• Architectural and design guidelines
• Newsletters
• Meeting Minutes
• Approved Budget
• Reserve Study

Make sure to update website information immediately when there is a change. Providing these websources for your homeowner association will cut costs and simplify management tasks. As the great philosopher Elmer Fudd once said (or should have), "websources are weawy weawy wonderful".

For more innovative homeowner association management strategies, subscribe to www.Regenesis.net

Published: December 7, 2011

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Richard Thompson owns Regenesis, a management consulting company that specializes in condominium and homeowner associations. He is a nationally recognized expert on HOA management issues. Regenesis publishes The Regenesis Report, a monthly newsletter for HOA boards, developers and managers. To subscribe, go to Regenesis.net. He can be contacted by email at .