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November 27, 2009
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Columnist Ducky Sherwood

"Ducky Sherwood's Effective Email"

Kaitlin Duck Sherwood has been using electronic mail since 1974. She has also written email software, including one of the first web-based interfaces to email. In 1994, she published A Beginner's Guide to Electronic Mail on the Web to popular acclaim. Volunteers have since translated the guide into German, Chinese (both Traditional and Simplified), and Indonesian. She has also published a book titled Managing Your Email Inbox that shows how to deal with email overload.

  
Formatting Your EmailJanuary 7, 2000
Watch Your Tone in Email MessagesDecember 3, 1999
EMail: Make It Short and SweetOctober 29, 1999
Is the Email You Sent What Your Correspondent Received?October 22, 1999
The Importance of Context in EmailSeptember 20, 1999
Effective E-Mail Is More Than NetiquetteSeptember 14, 1999








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