Tuesday, 22 January 2019
Agent Resource Center
This Old House - Do-it-Yourself

Are online self-care portals from telecom really helpful to solve problems?

Written by Posted On Friday, 11 January 2019 20:34

Creating better relationship with the prospective clients and maintain them is the core factor for every business and organizations. Without client’s business are at a risk of failing. Basically we need to have proper flow of communication where they can feel comfortable about problem solving at jiofi.local.html login website.

Current technology has taken different role and people round the globe changing. They want things to work instantly. In the recent past telecom companies set customer care centers and panel of officers who adhere to your issues. This happen to be irritating where you call and nobody answers your call. Option being shifting to other companies which one feels they will offer better support teams.

What has changed?

Time has changed, it has influence thinking and services. We no longer require physical or real care offers to solve our issues. Time has taught us to embrace new technology. Actually I prefer when the machine solves my issues and my time is saved. This being the same notion from other millions of people in the world.

Many believe the self-care machines are fast enough, one doesn’t have to wait on the line. Nonetheless satisfying everyone is difficult. The telecom companies still allow for real interactions with customer care desk.

self care services

  1. Benefits of self-care services

  2. 1. Speed services: clients don’t have to wait or call later it fast.
  3. 2. Multiple clients service: the service caters for many clients at the same time avoiding he delays and holding on line.
  4. 3. Reliable: one can be sure to get the issue solved accordingly. The systems are set to get and have a number one can press to have their issued adhered to. It a 24/7 services and don’t have to wait for certain hours to get the customer care desk.
  5. 4. Easy to use: the service is easy and one doesn’t require professionalism. It has different languages according to the state or country. By following the rules given and pressing the different operations given one is good to go.
  6. 5. Clear: the machines are set to give clear information and don’t have to keep pardoning. If not well understood the machine repeats the instructions after some seconds giving you time to operate as said.

What are self-care portals?

From the word self-care we get the meaning of a service that doesn’t require real interaction form he customer desk. The telecom companies are offering voice automated machines which are vast in all technological issues. They can comprehend questions and give proper answers.

I bet the world is becoming more digitalized and the exodus from phone calls to automated self-care machine taking over the world. Telecom companies have ensured all issues and details are well discussed from the self-care portal.

Note this has not eliminated the use of free toll call for problem solving. If any problem gets out of hand the customer care desk from the telecom companies will gladly solve and give a hearing ear. Reports show more than half of the mobile users are enjoying and using the self-care portals.

Rate this item
(0 votes)
Set it and forget it Marketing, Agent Trusted for 21 years. Take advantage of our year-end special - Click Here

Agent Resource

How to capture your next prospect - click here

Realty Times TV

View More

Realty Times

From buying and selling advice for consumers to money-making tips for Agents, our content, updated daily, has made Realty Times® a must-read, and see, for anyone involved in Real Estate.