10 Great Questions to Ask Your Property Manager

Written by Posted On Monday, 23 September 2019 12:14

Whether you have lived in your current rental for two years or two days, you have read the rental agreement word for word, or just skimmed it before signing, you probably have a few questions about some things concerning your home. Things like where should I have packages sent, or when is the absolute latest I need to be moved out when the lease is up?

The best way to get answers is to of course ask your property manager or landlord, a reputable manager or landlord is happy to get you all the information you need, because it helps both parties to have the best rental experience.

Here are some great questions to ask your property manager right now:

How much should I budget for utilities?

Many potential renters only think of the cost of rent when moving into a new place, and forget to budget for the cost of utilities. Utilities can add a significant amount of money to your total monthly living expenses. Sometimes some of the utilities will be included in the rent and other times none of them will be included. It is a very smart idea to ask the property manager what they estimate any uncovered utilities will cost so you can determine if it is within your budget.

More: Are home buying seminars worth it?

How do I address issues with a neighbor?

If you are living in a multi-family unit, chances are other tenants may do something less than neighborly. If you have an issue with another tenant in the building the landlord or property manager may prefer that you come to them so they can ensure a more peaceful experience for everyone in the building.

Do you report to credit bureaus?

Mortgage companies report to credit bureaus about home owner payments, but landlords may or may not report on-time payments made by renters. There are services out there that allow for landlords to do this, and it is usually a win-win situation for both landlord and tenant. Reporting on-time payments boosts a tenant’s credit score while encouraging on-time payments to be made. As a renter, it is a good idea to ask if your on-time payments will or can be recorded.

What are the rules concerning cars?

Some rentals, even if they are single family homes, may have strict parking rules. It is a good idea to ask if you will have a designated parking spot; if it has not already been clearly communicated. It is also good to ask where guests are allowed to park, and if DIY car repairs are allowed to be made on the property.

Is there a guest policy?

You wouldn’t think there would be rules about who you have over and how long they can be there. Maybe a noise ordinance to restrict loud gatherings, but not rules on when and how long you can have friends over. Well, unbeknownst to many renters, it is not uncommon for a rental agreement to include a limit on how long a person that is not named on the agreement is allowed to hang out at the property.

More: Move-in and Move-out Cleaning Checklist

How do you like to receive rent payments?

Some landlords are old school and prefer a check sent through snail mail, while others are tech savvy and would prefer a quickly processed payment through an app or online.

Is there a pet policy?

If you didn’t have a pet when you moved in and are thinking of getting one, you will want to check on the pet policy for your rental. Is there a deposit you need to put down, is it refundable, is there a size limit, is there an additional monthly fee?

What are the rules concerning DIY projects and improvements?

If you plan to do a little decorating to make the space more homey and suited to your style, you may want to ask what is allowed. Some landlords will allow painting, but only if the color is pre-approved (and you may have to use a certain painter), while other landlords may say that the building needs to stay in the same condition as when you moved in.

Who do I call in an emergency?

Say there is a burst pipe on Christmas Day, who do you contact with an emergency issue after hours and over holidays?

What are your favorite places to hang out in the neighborhood?

If you are new to the area that you are moving to, ask your property manager where all the great spots to eat, hang out, catch a movie, etc. are. A great manager will be happy to share these things with you and ensure you are comfortable and happy in your new home.

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Tammy Emineth

Real estate marketing expert - online content builder, social media manager, website builder and online marketer. 

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