Benefits Of Meeting Your Clients Remotely To Provide Virtual Quotes

Posted On Thursday, 14 May 2020 16:09

With the current health crisis that the world is facing today because of COVID-19, virtual solutions are most sought to protect business owners and their employees, as well as customers. In service industries, like real estate and home remodeling services, virtual meetings are important to keep the businesses thriving by remotely meeting clients via the Internet to provide quotes or estimates.

In this post, you'll learn the benefits of meeting your clients remotely using digital communications technology to provide virtual quotes. 

Keep Everyone On The Safe Zone

According to the World Health Organization or WHO, the transmission of COVID-19 happens via small droplets. This virus is spread from one person to another through coughing or exhaling the said droplets via the mouth or the nose of the infected person, and other people touching surfaces and objects onto which droplets containing the virus have landed. That's why it's crucial to stay more than three feet or one meter away from a person with this disease.

WISA Solutions says that the only way to acquire new clients and keep service businesses running in these times is remotely providing virtual quotes through virtual client meetings. Today, virtual meetings have become an essential aspect of the so-called “new normal” due to the presence of coronavirus.

Here are ways virtual meetings can keep everyone on the safe zone:

• Communications Technology: Using the Internet, people can easily communicate using a computer, tablet, smartphone, or any Internet-capable device and communication app, like Skype and Zooma. Both business owners and clients can use these communication technologies to initiate a virtual meeting, thus keeping everyone safe from coronavirus.
• Zero Risk Of Spread: In the virtual world, it's really impossible to spread or contract the virus, unlike personal meetings. For instance, home remodeling companies and their clients can interact anytime and anywhere without worrying about their health. 

Keep Your Business Running

You can keep your service business running by revamping your business communications and marketing strategies. Surely, you'll need to provide virtual quotes, especially when you're into real estate and home remodeling services. So, you'll need to know what it takes to initiate a virtual meeting.

Here are the different ways you can provide virtual quotes to your clients through a virtual meeting to keep your business running:

• Use Video: Make your clients feel like you're all at one meeting place by taking advantage of video conferencing instead of traditional conference dial-ins. This would surely keep participants engaged.
• Test The Technology Before The Meeting: A reliable Internet connection and a fully functioning working communications app are of the essence. Avoid delays just because someone needs to download software or can’t get the video to work. That's why it's important to keep everyone informed to test the technology before the virtual meeting.
• Faces Should Be Visible: Video conferences are the “new normal” , but these should, still, look professional. You and your client should have visible faces online so you can see each other’s movements and facial expressions. Sit close to your webcam to catch the attention of your client and recreate the feel of an in-person meeting.
• Stick To The Basics: Before the conversation, it's important to send a pre-read and set clear objectives. Ask your client to prepare their questions and describe the problem in writing so everyone is set before the meeting. With a written output, explaining would be a lot easier, and so as providing accurate virtual quotes.

Ensure Peace Of Mind

Everyone is assured that nobody contracts the virus when business processes are done online. Once the cases decline and flatten, and the lockdowns are over, you can send your employees to fulfill their respective jobs without having to talk to your clients since all terms have been discussed virtually. 

Here are the important things you have to discuss with your customers when providing virtual quotes for everyone's assurance and peace of mind:

• Details Of The Quote: The details should be complete, including material and labor costs, and stages of the project, like possible start and end date.
• Payment Options: Everyone should be provided with flexible payment options, like wire transfer, PayPal, and online banking.
• Procedures: Discuss the procedures or protocols you have set in place for your workers to follow once they'll start doing the project, such as social distancing and no-client contact conversations.

Conclusion

Virtual meetings must be embraced by every business today in order to thrive. It's a vital aspect of the “new normal”, most especially for service industries. The less face-to-face or personal communication, the better, and it is done to avoid the spread of the coronavirus. Providing virtual quotes help keep everyone in the safe zone, all while keeping your business running. 

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