Conversation with my wife, Tami –  Jason: “Can you give me a ride to the airport tomorrow?  I leave for Nashville at 9 AM to attend my National Speakers Association conference.  I’m really sad to not take the kids.  I’m so grateful for all those years we drove the motorhome cross country to NSA events enjoying them together.” Tami: “Are you saying you already have your flight booked, paid for the hotel and convention?  And why aren’t you taking the 3 oldest children who have gone with you to this event every year since 2015?”
J: “Because it would be financially irresponsible right now, on the heels of the pandemic, and before this looming recession, to spend any more money while things have been coming back with my bookings.  We need to be frugal and careful, as I am getting booked more and more, it’s great but we are still needing…
Posted On Wednesday, 13 July 2022 00:00 Written by
Auto and home insurance bundles, umbrella policies, constant arguments about paying for healthcare (especially during a pandemic), and thousands of streaming and social commercial advertisements pushing different providers as being the best option for the average Joe and Jane.  Yes, we are talking about insurance and its many pros and cons. But what Flo from Progressive, the Geico Gecko, and the ever-popular Jake from State Farm may not be able to tell you is where the insurance industry is heading.  And truth be told, you do not need them to do so — you can use your own Anticipatory mindset to decode the disruptions that will change the insurance industry from this point forward.
As a consumer, this general concept may strike fear into your heart — or, conversely, bring much-needed relief. It is no secret whatsoever that the consumer-facing side of the insurance sector is complicated, no…
Posted On Tuesday, 12 July 2022 00:00 Written by
 EXIT Realty Corp International’s CEO TAMI BONNELL is an internationally renowned leader in the real estate industry and was instrumental in building three major brands. Among her many achievements, she was recognized by Real Estate trend watcher, Stephan Swanepoel, three years consecutively as one of the 200 most Powerful and influential   people in residential real estate, among the top 20 corporate executives and among the top 10 women leaders.  Ms. Bonnell has been a featured speaker at the NATIONAL ASSOCIATION OF REALTOR’S® convention to the Top 500 power brokers, The National Women’s Council REALTORS®, Inman News Connect Conference and the RIS Media’s Leadership Conference.   She was named to the National Association of Women in Housing & Real Estate Ecosystem ( NAWRB) Diversity & Inclusion Leadership Council (NDLIC). Ms. Bonnell was honored by STEM connector as one of it’s 100 Corporate Women Leaders in STEM (science, technology, engineering and math).…
Posted On Friday, 08 July 2022 00:00 Written by
It is rare for me to have tears streaming down my face as I read a blog, but that happened to me last week. One of the most wonderful couples and families I have ever known shared the story of a rare “wind event” tearing through their backyard, ripping out hundreds of trees in a hurricane-force moment that left them reeling to figure out what to do with their now apocalyptic landscape destroyed by nature.
Having just moved into their dream home on Lake Michigan, The Kotecki Family have inspired so many through 2 decades, finally able to achieve the great American Dream with their hugely successful company Escape Adulthood, while Jason paints & speaks, Kim runs the business details and homeschools their darling children, and found the perfect home on a property surrounded by trees, a majestic wonderland preserved for their joy. What you’re about to see is…
Posted On Friday, 08 July 2022 00:00 Written by
There is more opportunity now to transform the customer experiences and customer service of your business organization than at any other time in history. We live in a technological world, but more importantly, we also live in a human world. That world is filled with human customers, human employees, and human wants and needs. Human beings are all about relationships and experiences — the emotions and memories derived from these occurrences are what drive us and, largely, what separate us from machines.
I recently asked Shep Hyken — who I would refer to as the ‘Chief Experience and Amazement Officer’ at his company, Shepherd Presentations — to join me on my program, “Opportunity Hour Conversations with The Masters,” on the subject of creating amazing customer service experiences in this digital, transformative world.  For decades, Shep has been helping companies elevate their customer experience and customer service efforts to remarkable levels.…
Posted On Thursday, 07 July 2022 00:00 Written by
Reed is a life-long Kentuckiana resident. He graduated in three years from Indiana University’s prestigious Kelley School of Business with a Bachelor of Science in Business Management and a minor in Economics. Swimming has been an integral part in Reed’s life since the age of 5. During his college years, he was a member of IU’s swim team and was part of the 2006 Big Ten Championship team, the first in 21 years. After college, he picked up coaching a summer league swim team until his real estate business grew to the point of having to stop. These experiences allowed him to develop a work ethic that is second to none. Shortly after graduating college, Reed began his career in real estate in September 2007 and is licensed in both Kentucky and Indiana. As a REALTOR®, Reed has worked with developers building shopping centers in front of WalMart Supercenters throughout…
Posted On Tuesday, 05 July 2022 00:00 Written by
The following questions are asked to provoke thought and drive you the reader, into thinking about what the reality is in your market and the correct answer or response to the question! Asking for a friend: “The government says we aren’t in a recession, and they don’t see one coming, is that true?" Technically, the answer is yes & no or not yet. While first quarter GDP numbers were once again revised to the worse, from 1.5% negative growth to 1.6% negative growth for the first quarter of 2022. It is generally accepted that you need two consecutive quarters of negative growth to be in a recession, so the first second quarter report is due on July 28th so stay tuned. In any case, the economy is challenged and that is a concern. Asking for a friend: “I hear there is going to be a housing bubble and I should wait…
Posted On Monday, 04 July 2022 00:00 Written by
Whether we swipe our finger or ask Siri using our voice, smartphones have become a window to the world of information and knowledge sitting in our front pockets and purses. Nearly all of us and our customers have access to this miraculous device that allows for constant connection to and communication with the rest of the world, and in the rare case that we are not with these smartphones or other digital devices, we are probably asking the person next to us to use theirs to check something for you, as commonplace as we used to ask someone to check their wristwatch for the time. A Paradigm Shift As soon as businesspeople and consumers alike moved away from using devices like the BlackBerry and instead picked up a Samsung or iPhone, a behavioral paradigm shift occurred. We can now send a text or make a call with flawless precision, send high-resolution…
Posted On Friday, 01 July 2022 00:00 Written by
Sure looks like the PGA Tour and the LIV Golf Tour are in for a long battle. As you know the PGA Tour is not allowing its members to play in the LIV golf events and has already suspended 17  well-known golfers (among them AT&T Pro-Am favorites Phil Mickelson and Dustin Johnson) from its ranks. Some of those who chose the play in the LIV tour played in the US Open at The Country Club in Brookline, Massachusetts.
How can those PGA suspended players play in the 2022 US Open, you ask? Well, the US Open is run by the USGA (United States Golf Association) which has not suspended those players who played or will play on the LIV Tour. Speaking of LIV – what do those letters mean? First off, the LIV is a Saudi Arabian-funded golf tour and is an adversary to the PGA Golf Tour. The…
Posted On Friday, 01 July 2022 00:00 Written by
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