Shep Hyken's Three Ways to Be Amazing During a Crisis and Beyond [VIDEO]

Written by Posted On Thursday, 30 April 2020 05:00

How can you create amazing customer service in the middle of a global pandemic? NYT/WSJ Bestselling author, speaker and customer service & experience expert Shep Hyken shares 3 top ideas to help you throug this challenge crisis!

A bit about Shep: 

Shep HykenShep Hyken is…

• A customer service and experience expert
• An award-winning keynote speaker (Member of the National Speakers Association Speakers Hall-of-Fame)
• A New York Times and Wall Street Journal bestselling author
• The Chief Amazement Officer of Shepard Presentations, helping clients create amazing experiences for their customers and employees

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Terri Murphy

Terri Murphy, Communication engagement specialist, author, speaker, consultant, and Master Coach with Workman Success.  She is the author of 5 books, TedTalk speaker and co-radio host on Contact: or Email:

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