Human beings are meant to be creative. Year after year, entrepreneurs and employees alike are constantly driven to transform the world around them into something new, useful, and impactful in both their careers and personal lives. One problem we witness too often in society is the treatment of creativity and business innovation as mutually exclusive occurrences. Trust me when I say they are directly connected far more than the average person realizes. Most notably, older organizations are the ones that place creativity in one column and positive disruptions via innovation in another. The fact that many Americans work for organizations that have been around for many decades makes this divide between creativity and innovation all the more concerning. For example, Citibank started as the City Bank of New York in 1812, making them over 200 years old! The Test of Time Older organizations, especially those as old as Citibank, have…
Posted On Wednesday, 10 February 2021 00:00 Written by
The Vice President had an extra black fly in his extra white hair during the debate.  The fly became famous while no one could hear what the VP had to say, so distracting was the insect; The dog hesitated coming in the house, knowing she had an issue beneath her tail.  Encouraged enough by her unsuspecting yet doting parents to come in, she ran up the steps, leaped on the couch, across the carpet, raced to the bedroom, and sat on the pillow…only to leave behind a streak of poop throughout the home; The Zoom call was going well, every “Brady Bunch style” video tile filled with engaged co-workers having a great meeting, when suddenly an attendee is clearly seen walking from one room to another, unfortunately straight into the restroom.  Setting the camera in front of herself on the ground, assuming her video is off, she proceeds to go…
Posted On Tuesday, 09 February 2021 00:00 Written by
Several of us likely remember the Bitcoin boom around the end of 2017, when thousands of individuals bought Bitcoin, seeing the value of their dollar skyrocket for a brief period. This sent the banking industry into a tailspin, desperately trying to understand this new concept of a digital currency system, and areas of the government even began to prepare a way to legislate this unfamiliar system. The fact of the matter is that many people did not fully understand the mechanics behind Bitcoin. they may have listened to a friend of a friend who told them to buy Bitcoin, almost as if it was a fast-rising stock, in hopes that it would make them wealthy overnight. If you asked those same individuals to explain what blockchain technology is, they would meet your gaze with a blank stare. Blockchain: A Whole New Financial Frontier For those interested in digital disruption and technological advancements,…
Posted On Wednesday, 03 February 2021 00:00 Written by
Question Dear Reader – What makes you Stand Out in this world? We could talk about your business, even your product, but this is about YOU. What makes YOU unique? Speaking in front of 500 Leaders recently I posed the question, “What is your Signature Move and how are you using it daily in your business as a LEADER?” The blank stares concerned me. Digging deeper, and even asking for their hands to go up, searching for ideas of what makes them unique, no one could even offer one unique characteristic about themselves as leaders, let alone as human beings. These are leaders of businesses, government, education, communities…and yet identifying their differentiators was nearly impossible for them.   How are Leaders supposed to lead anyone if they don’t know what sets them apart? The essence of leadership is knowledge of our strengths, clarifying skillsets, and keeping our promise to utilize what we have!…
Posted On Tuesday, 02 February 2021 12:00 Written by
Meet Super Leader, Ruby Bright, President & CEO of the Women's Foundation for a Greater Memphis and See How She Does It! [VIDEO] Under her nearly 20-year leadership, WFGM has served as a backbone organization in the city promoting philanthropy, fostering leadership and supporting program services for women and families. WFGM’s impact and programs are nationally recognized, proving the power of place-based, strategic fundraising and grant development for intergenerational impact. Since 1996, WFGM has invested more than $30 million over 600 programs involving more than 100 local non-profits, including investments in advocacy and research. Bright’s numerous awards include the 2015 Super Women In Business Award, 2017 National Organization of Black Elected Legislative Women (NOBEL Women) Shining Star Award, and the 2017 Girl Scouts One Smart Cookie Award, 2017 Memphis Heritage Trail Trailblazers Award. Bright also services on the Memphis Challenge Board of Directors.
Posted On Friday, 10 June 2022 00:00 Written by
Between fact-checkers and Yelpers, the Information Age is laden with a visual archive of how customers and clients perceive products, services, or even your organizational culture. Navigating how to keep your customers happy is already an insurmountable task some days, and now we must factor in their very public display of their satisfaction or dissatisfaction with you. In years past, you might have been able to overcome a bad review of your customer service department by simply reassuring your client that they were correct, or that you would remedy the situation in the future. That is certainly no longer the case, as every customer has their own digital megaphone in their front pocket or purse, just waiting in the wings to weaponize it at will. I’m here to tell you that this is not a good or bad thing; it merely exists. Technological changes and access to information are only…
Posted On Wednesday, 27 January 2021 00:00 Written by
In the United States, manufacturing is a huge sector. Its importance to our national and global economy is evident in how many white- and blue-collar jobs are integral in each process. From plastic injection molding to hydraulic valve assembly, manufacturing is likely found in nearly every industry. With such an all-encompassing sector, it’s no surprise that disruptions run rampant, though even during COVID-19, many manufacturing businesses were deemed essential, keeping their doors open and employees on-site. However, just as many sent their white-collar office workers home to shelter in place and do their job remotely. This is something the manufacturing industry likely never considered prior to the boom of the Internet and, now, the increase in connectivity with 5G. Yet what these companies must realize is, even now after COVID-19, digital disruption is going to get even more prevalent in manufacturing. Agility Alone Is Antiquated We’re all aware that there are…
Posted On Wednesday, 20 January 2021 00:00 Written by
As an executive or leader in your organization, you’re managing many things: the company’s image, numerous projects, and a talented group of people.  But you’re also managing many other important things, including disruptions from both inside and outside of your industry, how others perceive your company as you manage or even leverage those disruptions, and several other things you may not even be aware of. For many people, these “other” things are just part of the job, how things have always been done, and the expected stressors of business.  But do they have to be that way? Disruptions Are Distractions to Manage To start, executives and leaders at organizations must become better at managing disruptions. In today’s marketplace, change is coming at us fast, and it is only getting faster every day. One thing we know for sure is that most disruptions come from the outside in—external factors impact the…
Posted On Wednesday, 13 January 2021 00:00 Written by
It is no secret that children are attracted to video games like moths to light. From Minecraft to Roblox, children of today spend hours in front of screens both large and small, oftentimes much to the dismay of their parents and teachers. Whether you have children of your own or not, you may believe these kids are using their time idly; however, it is actually quite the contrary. Believe it or not, they are likely learning while playing their favorite game, and furthermore, we as adults can learn a lot about these intuitive young individuals based on what they play. This concept is part of a trend I first identified in the 1980s that I call gamification. Believe it or not, gamification is an increasing part of all of our lives in this new technological frontier, and is poised to educate adults just as much as video games educate children. The Psychology of Play in Human Development Many of the…
Posted On Wednesday, 06 January 2021 00:00 Written by
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