In the Men's Room with Murph

Larry the Cable Guy’s by-line is Get’r Done!  I hope you have a way that works pretty well to get things done. Today we will investigate a process I recently used with a client firm’s sales department in an effort to improve short and long-term results.   But first an observation from Dr. David Schwartz. In his book, The Magic of Thinking Big,  which I highly recommend, he tells the story of an organization’s sales team of 25 sales people who had one exceptional high performer. This man consistently produced more than five times the sales volume of anyone else on the force. The company hired Dr. Schwartz to come in and consult with the company to find our what this salesman was doing, so that they might attempt to emulate his results with more team members.   After an in-depth look at the high producer’s sales strategy, he came up with what…
Posted On Monday, 03 May 2021 00:00 Written by
If you were around in 1964 when Bob Dylan wrote and performed “The Times They Are a-Changin’” you will surely remember how times were changing! The Vietnam War was raging. The US was still adjusting from JFK’s assassination. Free speech pods were springing up on college campuses. As an inner-city high school principal, we were trying to help kids grow, yet understanding their fears and uncertainties. Then along comes Bob Dylan supporting the many changes that were happening. Do we need Dylan now? In sports, many changes happened in 2020 due to the coronavirus pandemic. Some local schools just finished a shortened football season  (it’s April!). Now as we begin the 2021 Major League Baseball season the suggestion has surfaced that the MLB move the pitcher’s mound! What in the name of Abner Doubleday is going on? The MLB game is “a-changin’.” They recently changed the extra-innings rule to place…
Posted On Sunday, 02 May 2021 00:00 Written by
Steve Jobs of Apple once stated, “The people who are crazy enough to think they can change the world are the ones who do.” This mantra has resonated with hundreds of entrepreneurs and business leaders over the past decade since Jobs passed on. What is interesting is how many individuals hear the call to action about changing the world and confuse it with what it means to transform the world. There is actually quite a big difference between change and transformation. If the teams at Apple merely just continued on the path they were on prior to the debut of the iPod, releasing new computers and a few new features and capabilities, Apple would not be the billion-dollar company it is today. Instead, Apple decided to transform an entire industry by placing “one hundred songs in your pocket” with the iPod, using the same mentality that allowed it to transform the world…
Posted On Tuesday, 27 April 2021 00:00 Written by
MARK EATON is a successful, award-winning motivational speaker, entrepreneur and best selling author of The Four Commitments of a Winning Team, who has earned the coveted CSP (Certified Speaking Professional) designation, the speaking profession’s highest international measure of professional competence. He has spoken to numerous world-class organizations including IBM, FedEx, Phillips 66, Caesars Entertainment, T‑Mobile, LG, and businesses, government agencies and universities at every level. He has been featured as a team-building expert in print and online publications such as Forbes.com, Sports Illustrated and Entrepreneur.com. Eaton is also a 7′4″ NBA All-Star who played with the Utah Jazz for 12 seasons, led the NBA in blocked shots 4 of those seasons, was named to the NBA All-Defensive Team 5 times, was named NBA Defensive Player of the Year 2 times, and still holds 2 NBA records—most blocks in a single season (456) and career average blocked shots per game (3.5). In addition to his work on team building, Eaton is managing partner in two award-winning restaurants in Salt Lake…
Posted On Friday, 23 April 2021 00:00 Written by
You have undoubtedly heard that you only have one chance at a good first impression. It is important for us to set ourselves apart from the masses at every opportunity. A positive first impression is also a great means of initiating your quest to be trusted and liked by your prospect.  We must start somewhere in our process of building relational capital.   When we have solid credentials or are referred by a well-known or prestigious individual, we have a running start to a great first impression. But the first face-to-face meeting is the critical element of the formula for positive influence.   Can you see the difference in and importance of a solid first impression rather than one who goes into negative small talk especially about topics over which they have no control? (Like the weather! … or the economy). And remember to never expound on your personal problems.…
Posted On Friday, 23 April 2021 00:00 Written by
We’ve seen cycles come and go—everything from music trends that emulate days gone by to past decades of fashion making a comeback. It is evident that cycles are all around us. As a business leader, how do you turn cycles into your advantage, and better yet, what industries will benefit from cycles in the coming years? Trends Are Cycles Within my Anticipatory Organization Model, I emphasize the importance of identifying both Hard Trends, future certainties that will happen, and Soft Trends, future maybes open to influence. Hard Trends and Soft Trends sound similar to the concept of cycles, don’t they? That’s because they are! If we begin with Hard Trends, a future certainty means we know it will happen. For example, we know the sun will rise tomorrow morning, we know spring follows a bitter cold winter, and we know a brisk fall follows a blisteringly hot summer. On the other hand, Soft Trends are merely details that…
Posted On Tuesday, 20 April 2021 00:00 Written by
Your Personal Velocity is about task accomplishment and the creation of positive momentum. High velocity will enable us to achieve more in a defined time frame. We can attain high velocity through focused direction and applied energy. This underlines the premise that it is vital to have your clarified goals in writing. No goals = No Velocity. Our mission today is to talk about how we can increase our velocity in a manner that gets our desired outcome in a timely manner. In my decades of consulting and training with corporations, I have been amused at the intensity with which high-powered executives make things happen fast. By understanding velocity better we can sort out the derivation of exceptional results. My friend, Minor Perkins, was the Executive Managing Director at Morgan Keegan Investment Bankers when one of his clients, a hotel company, lured him away to be president of their firm. It was an…
Posted On Friday, 16 April 2021 00:00 Written by
Perhaps you noticed the word “Unity” painted on the floor at Lucas Oil Stadium during the semifinal game of March Madness between UCLA and Gonzaga. Surely, if you watched that game, you also noticed that both teams played with excellent unity to the point that, in the opinion here, neither team lost – only at the end Gonzaga had 3 more points than UCLA. Credit must go to each team for an exciting game. You probably noticed the unity and excellent work of the CBS announcing crew of Jim Nantz, Grant Hill, and Bill Raftery, along with the CBS camera crew to capture all the exciting action. Allow me to add that the officiating crew of the three-game officials allowed the players enough latitude to perform well. Another example of unity. Allow me to also point out that official Ron Groover made a courageous charging call against a Bruin dribbler…
Posted On Friday, 16 April 2021 00:00 Written by
Pandemic Garage Syndrome.  That’s what we can call it. Have you found yourself drowning in clutter, as we have? It’s not that we bought a ton of items, quite the contrary.  During the pandemic we hunkered down, digging into every little corner of our house, restarting projects we’d meant to do for years, pulling junk from the attic and opening every bin we’d ever stored. Next thing we know, we are swimming in…stuff!  OUR STUFF! To the point of being unable to park in the garage!  (I believe cars are supposed to go in there – at least, that’s what I’ve heard, and seen others do – like some weird kind of envy – suburban parking envy – few things rival this dark Keeping Up With The Jones feeling.) Recently I was looking for the number to call the TV Show “Hoarders” to see if that might embarrass our family…
Posted On Wednesday, 14 April 2021 00:00 Written by
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