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RellyNadler HeadshotDr. Nadler is the founder of True North Leadership, Inc. an Executive and Organizational development firm. He was educated as a clinical psychologist, has become a world-class executive coach, leadership and team trainer. He has designed and delivered many multiple day Leadership Bootcamps for high achievers.

All of Dr. Nadler’s executive leadership training programs and leadership development speaking services can be tailored for your organization or industry-specific needs. Please contact us for a personalized quote and information tailored to you and your unique organization.

A licensed psychologist and Master Executive Coach, Dr. Nadler has been working for more than 30 years with top executives and their teams to become “star performers.” He is the author of six best-selling leadership and team performance books, and is a sought-after speaker and consultant on leadership, teambuilding, executive coaching, emotional intelligence and experiential learning.

Dr. Nadler has coached CEOs, presidents and their staffs, and has developed and delivered innovative leadership programs for such organizations as Anheuser-Busch, Anthem, BMW, Comcast Entertainment, US Navy, and Vanguard Health. He has also created and facilitated team trainings for DreamWorks Animation, Comerica Bank, America Honda and General Motors Defense. He is recognized around the world for his expertise in linking emotional intelligence and hands-on tools to develop top performers.

Dr. Nadler received his B.A. from the University of Hartford and his M.A. in Psychology at the University of California, Santa Barbara. He received his Psy.D. in Counseling Psychology from the University of Northern Colorado. Dr. Nadler is on the faculty of The College of Executive Coaching since 2001, a post-graduate institute, that trains professionals in personal and executive coaching, and is certified in the use of Daniel Goleman’s and the Korn Ferry Hay Group’s Emotional Competence Inventory (ECI) and a Master Trainer for the Emotional Quotient Inventory (EQi 2.0) by Multi-Health Systems.

Currently, Dr. Nadler’s work involves identifying applications for how teams and individuals can increase emotional intelligence to become “star performers.” He has a popular blog on Psychology Today and is the co-host of Leadership Development News podcast with over 1 million downloads.

In his book, Leading With Emotional Intelligence , Dr. Nadler provides 108 tools and a hands-on curriculum to develop emotional intelligence in leaders and their team.

The Professional Staff includes up to twenty additional leading Psychologists, Executive Coaches and MBAs, who bring unique expertise to Dr. Nadler’s consulting and training projects.

Posted On Wednesday, 21 July 2021 00:00 Written by
Posted On Wednesday, 21 July 2021 00:00 Written by
Posted On Tuesday, 20 July 2021 08:05 Written by

Whether we ask Amazon’s Alexa to play our favorite song or shout “Hey, Google” before asking the device a question to help our child with their homework, artificial intelligence (A.I.) has been in the spotlight more frequently in the past few years in consumer applications.

In past articles, I have identified the implementation of artificial intelligence (A.I.) as being “helpfully cool”; however, its application in industries of all sorts is exponentially revolutionizing how we both think and work. Coupled with the disruptive nature of the coronavirus pandemic of 2020, A.I. is now far beyond the novelty it was originally considered to be.

Because of the versatility of A.I. applications and how quickly they are becoming applicable in everyday life without us even realizing it, the business disruption that comes with them is speeding up as well. Organizations that implement my Anticipatory Organization Model will have tremendous advantage in leveraging the power of artificial intelligence (A.I.) and, in turn, will stay ahead of the curve.

A Truly Disruptive Hard Trend

Looked at in the context of my Anticipatory Organization Model, artificial intelligence  is an ideal example of a Hard Trend—a future certainty that will happen. This Hard Trend is now not just a future fact, but one that’s accelerating in power and application at a predictable, exponential speed.

While many of us are familiar with A.I. thanks to those aforementioned consumer-oriented devices such as Alexa and Google Home, the fast-developing potential of artificial intelligence is becoming evident, especially after the disruptive year of 2020 and the coronavirus pandemic.

Another component of my Anticipatory Organization Model is the role of the Three Digital Accelerators, specifically, the exponential growth of computing power, bandwidth, and digital storage. These accelerators I identified as early as the 1980s are what drive digital disruption, and artificial intelligence is heavily reliant on those three, allowing it to take off in disruptive ways never thought possible. This disruption can, in many ways, make or break an organization and its processes.

Given those digital accelerators, many different kinds of products and services, especially A.I.-related, haven’t merely changed their markets or industries, they’ve thoroughly disrupted them and completely shattered the status quo.

Let’s have a look at a couple of different disruptive A.I. advancements that were not only already in motion before 2020, but were drastically accelerated by the pandemic, understand a bit about how they work, and think exponentially about how A.I. can be applied to your organization.

Robo-taxis

The pandemic certainly made physical contact with humans a difficult and nearly impossible task, as social distancing, mask wearing, and complete virtualization of processes for many organizations were necessary shifts.

Rideshare programs like Uber and Lyft saw a massive drop in their customer base thanks to the pandemic, and for many start-ups working exclusively with A.I. in the automotive industry, this pandemic obstacle became the occurrence they needed to take the leap in transforming public transportation.

Robo-taxis are just as they sound, self-driving taxis fully powered by A.I. The functionality behind A.I. in the automotive industry is largely similar to a bat’s sonar ability. The built-in features use a type of sonar to detect danger and obstacles, diverting the vehicle from potential collision.

At the tail end of 2020, Tesla founder Elon Musk promised that in the coming year, there would be at least one million Tesla robo-taxis that function in an Internet of Things (IoT) framework, where you use a smartphone app to hail them. Around the globe, China also released a large network of robo-taxis, benefitting the need to slow the spread of the coronavirus from person to person while also keeping public transportation moving.

More Efficient Operation

Manufacturing companies are not usually the first to implement A.I. and machine learning (M.L.); however, with the acceleration of those Hard Trends thanks to COVID-19, just as many are starting to see tremendous ways in which they can streamline processes and even go remote with others.

COVID-19 disrupted the status quo of many manufacturers in several industries in that not only did human contact have to be limited in a world dominated by physical workers, but logistics changed drastically as well. But as we bounce back, and as A.I. makes its appearance in the logistic world as commonly as robo-taxis and public transportation, A.I. applications make business processes in the manufacturing world far more streamlined.

Human beings cannot work around the clock, but machines can when necessary! Combining A.I. and M.L. with what is being referred to as the Industrial Internet of Things (IIoT), not only can manufacturing happen around the clock with less human interaction, but those individuals who do work during traditional hours can potentially operate remotely as white-collar workers had to during the pandemic and global lockdown.

Capitalize on Soft Skills

While my Anticipatory Organization Model helps businesses leverage accelerated digital disruption to their advantage, the collateral damage many employees worry about, especially as it relates to A.I. and M.L., is their employability in the industry. What happens if and when humans aren’t needed for tasks that were vital to their job description?

Well, that is where my Anticipatory Leader System for the individual comes into play! Recently, I’ve used it to discuss the importance of understanding your soft skills, or the art side of science. When a computer can program, what will the software engineer do? When a machine can assemble an automobile faster than human beings on the assembly line, where do workers fit in?

My Anticipatory Leader System uses the same principles the Anticipatory Organization Model does to train the individual on seeing the Hard Trends of their industry, think exponentially about them and their skills, and learn how to become disruptors themselves before being disrupted.

There will always be a place for humans in a digital world; as A.I. and machines learn how to do the math, science, and laborious tasks of past careers, humans will fill the sentient, creative side of those tasks. A robo-taxi can drive people where they need to go, but perhaps the once-driver of a taxi cab is now communicating with the person via remote telecommunication, keeping them company during transit or even aiding in a change in plans that an A.I.-enabled vehicle cannot.

How we as organizations or individual employees stay ahead of disruption, especially ones accelerated by the pandemic, is to pre-solve problems before they disrupt with anticipation.

Posted On Tuesday, 20 July 2021 00:00 Written by
Posted On Tuesday, 20 July 2021 00:00 Written by
Posted On Tuesday, 20 July 2021 00:00 Written by
Posted On Monday, 19 July 2021 00:00 Written by

“Put people around you who are the best at what they do, then let them do what they do best.”  Jo Garner 

Former baseball player Steven Kanborg finds it fascinating to watch people operate in high-pressure situations. He tells of the big college baseball playoff game. Everyone was playing as usual until two teammates, under stress, stepped out of character.  They forced throws, tried to do too much at the plate, and handed the opposing team the advantage.  It was a long bus ride home. 

As a homeowner, when you are trying to sell a home, buy another home, pack up, move, and unpack, it can feel like a high-stakes game.  A lot of transition and a lot of money on the line can add to the pressure.  If you are not a real estate professional yourself, it's time to consider the advantages of having a reputable real estate professional of excellence on your team.   

A good realtor can bring a powerful degree of separation between you and the other party, preventing common mistakes caused by stress.  They know the value of homes in your neighborhood and have more details on the surrounding sales than you can get on Zillow.  Realtors are trained in the best way to negotiate a real estate transaction.   They have at their fingertips good home inspectors, lenders, home repair contractors, and more. As a result, they can pave a smoother way through the process to eliminate negative surprises at the closing. 

The lowest interest rates in history are largely driving the real estate market in 2021.   This past week, mortgage rates moved down to the lowest mark since February.  Inflation numbers are at a ten-year high, and the economy is bouncing back with decreasing jobless claims. Still, Federal Reserve Chairman Jerome Powell is assuring the marketplace that the Fed will continue buying 120 billion dollars per month in mortgage-backed security bonds.   This bountiful bond-buying is the biggest reason mortgage rates are staying low, even though inflation is running hot. 

Mortgage rates are not tied to the Federal Reserve rate.  They are more closely tied to the 10-year bond yield.  When yields are up, the price on mortgage rates tends to move up.   Inflation and a stronger jobs market tend to pressure the bond yields higher and mortgage rates higher, but our current day market is not playing the game the way we are accustomed to seeing it played. Keep your eye on the scoreboard and the financial markets.  

As real estate professionals, we can include stories that show our clients how we solve problems for them in the real estate transaction and finance process, yet still make our customers the hero.  By doing what we do best, we free our customers to do better the things that only they can do for themselves and their families during the big move. 

Posted On Monday, 19 July 2021 00:00 Written by

I’ve been hearing from my clients and have read some comments by others that people are saying they are going to “wait” until home prices come back down and it’s more of a “buyers’ market” before buying their next home. That is an interesting thought, but it begs the questions:

• When will those prices come back down, and from what level and to what level will they go to?
• Will the come back down price be lower than it is today?
• What is the cost of your current housing doing?
• What will the cost to borrow be IF, and it’s a big if for a reason, if the cost to you to borrow LESS MONEY is higher than the cost of borrowing MORE MONEY is today 

You see, I am not sure who it is that is guaranteeing that home prices will fall below where they are today, and by how much they are guaranteeing those prices will fall? I’m not saying it can’t or won’t happen, I am saying the facts are it might not ever happen that home prices ever are lower than they are today; and I am certain that if they do, mortgage rates will be higher, maybe significantly higher, than you see today.

Let’s look at some numbers, we have seen home appreciation above 13% across the country, with higher rates at the lowest price points. Prices are still climbing even though we are seeing fewer offers on each property, multiple offers exist on 65% of all sales according to the MBA. Don’t ignore the fact that new listings are up 4% year over year, so please stop blaming inventory!

We also need to look at mortgage rates. With inflation, as measured by PPI at 7%, how long will it be before we see rates go higher? Most experts expect the first move in tapering FED activity is to slow or stop MBS purchases. Where do you think rates go when that happens? 4%, 5%, higher? What does the payment look like at higher rates? Even at lower loan amounts in the future if there is a drop in home prices; higher rates may still make buying today a better long-term deal!

 Questions or comments: This email address is being protected from spambots. You need JavaScript enabled to view it.

Posted On Monday, 19 July 2021 00:00 Written by
Posted On Saturday, 17 July 2021 12:27 Written by


Cathy DrozCathy Droz, Founder/CEO is an accomplished automotive journalist, author, speaker and radio host with a passion for the automobile industry. A native of New York, she was just 17 when she purchased the family sedan, which evolved into a 40-year career including opening a full-service automotive advertising agency, and, most recently, publishing her first book, “A Woman’s Guide to Buying a Car with Confidence and Street Smarts – Don’t Let These High Heels Fool You.”

Highly respected by industry influencers, Cathy has test driven more than 500 vehicles, giving her insight and knowledge on virtually every make and model on the market to effectively educate the car buying consumer and make the search for the perfect automobile a pleasant and rewarding experience.

Cathy is currently Founder and CEO of HER Certified® — which stands for Honesty, Excellence and Respect — the industry’s first comprehensive certified dealer program aimed to help dealerships better serve female car buyers. The full-service “trifecta” employee training is designed to ensure the dealership not only meets, but exceeds, a woman’s expectations when buying or servicing a car. To be a part of the program, qualified dealerships who meet the criteria pay a fee and then receive items and services such as sales training for up to 100 employees that focuses on how to handle sales with female customers. Additionally, employees take the sales training online and must pass with 85 percent or higher. The sales training includes downloads of a workbook and her book for each employee taking the course.

A champion of community service and leadership, Cathy is a member of the Phoenix Automotive Press Association, a past President and Executive Board Member for Silent Witness, a distinguished member of Worldwide Who’s Who of Entrepreneurs, a 2016 Phoenix Suns Amazing Women award winner, the 2018 Honoree for Outstanding Women in Business, a volunteer for the Retired NFL AZ Legends, St. Vincent DePaul, and Alice Cooper’s Solid Rock charity, and donates 4% of all sales to the Girls Scouts of America to help promote financial literacy in young girls.

Cathy resides in Phoenix, Arizona, with her husband Manny. She is the proud parent of three children and nine grandchildren.

Posted On Friday, 16 July 2021 00:00 Written by
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