Today's Headlines - Realty Times
Between fact-checkers and Yelpers, the Information Age is laden with a visual archive of how customers and clients perceive products, services, or even your organizational culture. Navigating how to keep your customers happy is already an insurmountable task some days, and now we must factor in their very public display of their satisfaction or dissatisfaction with you. In years past, you might have been able to overcome a bad review of your customer service department by simply reassuring your client that they were correct, or that you would remedy the situation in the future. That is certainly no longer the case, as every customer has their own digital megaphone in their front pocket or purse, just waiting in the wings to weaponize it at will. I’m here to tell you that this is not a good or bad thing; it merely exists. Technological changes and access to information are only…
Posted On Wednesday, 27 January 2021 00:00 Written by
Dr. Nido Qubein, President of High Point University empowers leaders through his extraordinary insights with exceptional strategies to overcome adversity in this time of challenge. His message shares how to discover the opportunities in a challenge, inspiring leaders to take charge of their organizations even during a pandemic. A bit about Nido:  Dr. Nido Qubein came to the United States as a teenager with little knowledge of English and only $50 in his pocket. His journey has been an amazing success story. The Biography Channel and CNBC aired his life story titled "A Life of Success and Significance." As an educator, he is president of High Point University, an undergraduate and graduate institution with 5,200 students from 40 countries and 50 states. He has authored two dozen multilingual books and audio programs distributed worldwide. As a business leader, he is executive chairman of the Great Harvest Bread Company with 220 stores in…
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The swivel chair of 2020 continues even in 2021. Whether we call it The Pivot, the Bounce, or the “fight your way out of a corner”, we have all had to adjust, rearrange, and adapt to what now is. The Christmas and New Years break came to a welcome end as the children returned to school to give Mommy and Daddy a first day of quiet in some time…only to immediately be sent home as the whole school became quarantined; The meetings set to fly to, as Speaker in-person, in March have now been pushed to September and eventually will become virtual; The families who thought things were fine are suddenly now faced with health challenges, as the world stops around them and fight for their lives. Time to adapt! 2020 got the ball rolling – 2021 will see how gritty we really are.   The Promise is in full effect!   What…
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Business is booming and a large number of first time buyers are entering or coming back to the market. It’s a great time to make that commitment to buy that first house, but in many cases, the buyers don’t get the full story or know ALL of their options. See if any of these sound familiar: • You are going to need a seller’s contribution to get into a house.• You can only borrow a certain amount of money.• You only qualify for this type of program. People are told these things but are never actually given all of their options or a plan to improve their opportunities! We all know it’s almost impossible to get a seller’s contribution in most markets across the country. So why set that client and the referral partner up for frustration and failure? Was it ever suggested that that client and likely co-borrower entertain…
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