9 Tips to Boost the Value of Your Next Client Appreciation Event

Written by Posted On Thursday, 08 August 2019 05:25

Have you ever received a thank you note after making a purchase? If so, I’ll bet it caught you by surprise, and increased your opinion of the company, especially if it was truly sincere and not tied to a gimmick or upsell. Just like you, your customers and past clients enjoy the gift of appreciation.

With summer in full swing, now’s the time of year to surprise and delight your customers, clients and referral sources with an invitation to an appreciation celebration. Such events make prospecting fun and profitable. When you create a connection through an enjoyable event, you ensure the power of face-to-face connections in a social setting. Savvy agents know they can reap the rewards of referrals and customer loyalty by scheduling face-to-face connections.

Whether you’re planning a summer BBQ for your clients, or thinking ahead for an end-of-the-year party, here are 9 tips to boost the value and uniqueness of your event.

1. Start with a guest list that includes your Top 50 past and current clients, referral sources and strategic partners.

2. Plan the event to occur before the holidays. Unless your intention is to throw a holiday party, avoid the competition for dates during the busy holiday season will be your ticket to a better turnout. Other great seasonal party ideas include a picnic, a wine tasting, family movie night, or an ice cream social.

3. Consider co-sponsoring the event with your lender partner for the purpose of introductions and to offer options for a “no-obligation annual mortgage fitness review” to interested prospects.

4. Leverage the party to support a local charity. Consider asking for food pantry contributions, or items to support veterans, seniors, or local animal shelters.

5. Plan and sponsor fun activities like a photo booth or local live bands. If it’s a kid-friendly event, make it fun with balloons, games and prizes.

6. Set up a drawing (get names, emails and mobile numbers) for a fun grand prize drawing. If legal in your area, offer raffle tickets with the benefits going to a local charity, and have a representative for that charity at the event.

7. Seize the opportunity to take pictures to post on your Facebook business page or Instagram account, or in your annual calendar/newsletter.

8. Follow up after the event with handwritten thank you or “sorry we missed you” notes. Use the opportunity to anchor the event with a save the date for your next event and include a link to the pictures and videos of the most recent event.

9. Get a few minutes of video to post on both your YouTube account and Facebook page. Be sure to include the date and location of the event.

Everyone loves to be appreciated, and having fun while you prospect and reconnect at an event makes for great repeat business and endless referrals. The currency of the future is your database, and activities like this will help ensure your database is accurate and up-to-date. Few things are more powerful than staying in touch and recognizing and thanking those you’ve had the privilege of serving.

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Terri Murphy

Terri Murphy, Communication engagement specialist, author, speaker, consultant, and Master Coach with Workman Success. She is the author of 5 books, TedTalk speaker and co-radio host on KWAMtheVoice.com. Contact: TerriMurphy.com or Email: [email protected]

https://terrimurphy.com

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