If there is anything that the current age is to be identified with, it is civility. The attention is given to civility since 2018 has been higher than it had been in the previous years. And in light of that, different companies have been making attempts to adopt civil policies in all that they do. Two most important policies of such that have come to workplaces include conflict management and misconduct management. While misconduct management includes and misbehaviors are handled within or outside an organization, conflict resolution has to do with how staff differences would be handled.

Dealing with the workplace is better managed with technological solutions than they were, some years ago, when reports are expected to be dropped in a box. Some persons are called behind closed doors to divulge certain irregularities going on at workplaces. The trends have changed and are even changing further. In the meantime, here is what you should know about what 2020 holds concerning misconduct management.

External Reporting: 

While existing blockchain solutions are gathering data from different places to make sure reports of misconduct are rightly reported without the reporter being in imminent danger of the employer or a senior colleague, technologists and business solutionist such as Vault are working on creating solutions that would allow smart and protected reports. External reporting is more trustworthy, especially for platforms that use blockchain technology. Dealing with workplace misconduct is safer when reports are made to a central bank of complaints, and the appropriate legal bodies can look into them.

Internal Reports: 

Most organizations have platforms that allow their staff to blow whistles on misconduct. A staff member can report another misbehaving person and state the claims and evidence, making it possible for internal teams such as auditors and the security department to take over the report. In fact, many organizations have ways of reporting confirmed internal claims of fraud to other platforms where appropriate legal law enforcer agency can investigate the actions and take the right actions from thence. The challenge with this process, however, is that many employees fear the possibility of an internal chain of conspiracies. 2021 is looking to be more effective in using this method of report.

Hotlines are going down the drain: 

In a recent survey by the Global Business Ethics Survey, it was found that the relevance of hotlines, when it comes to reporting issues of misconduct, has fallen to about 6%. With ongoing trends in online evolution and ease of data access, it is very likely that it falls to about 2% by 2021 and a little after. So, 2021 is not looking forward to having misconduct and resolutions happen through hotlines as it was some years ago.