Today's Headlines - Realty Times
Posted On Tuesday, 21 September 2021 00:00 Written by
For many consumers, the concept of “customer service” is frustrating to the point of humor. Even with the many advancements in digital technology today, consumers still experience lackluster resolution to often simple problems. They find themselves upset because whenever they have an issue, the in-person employee doesn’t know how to help them or they “never get to talk to a real person” when automated responses do not answer their question. Customer service shouldn’t be this way! The solution is an Anticipatory mindset that starts with a foundational understanding that exponential digital change will only increase, and consumers’ wants and needs will transform as well. This mindset shift will greatly improve your customer service practices and your online customer service functionality, and it will result in greater customer satisfaction, trust, and loyalty. Identify the Real Problem First        When faced with an obstacle of any kind, most individuals will find themselves hung up on the wrong…
Posted On Tuesday, 21 September 2021 00:00 Written by
Posted On Monday, 20 September 2021 20:37
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Posted On Monday, 20 September 2021 00:00 Written by
With about ten weeks to go in the “Production Year”, (loans that will close and pay you before 2022 arrives), I like to throw out a challenge. What can we do, just one simple thing we aren’t doing now, that will generate an extra $25,000 in commissions we can donate to local charities or to families in need in your area?  We have had solid, if not record-breaking years the past few years, and we should give back, if for nothing more than the fact that you can. At least everyone that makes a commitment to do it can! So here is the challenge. Send me an email, This email address is being protected from spambots. You need JavaScript enabled to view it. and let me know “Challenge Accepted” and what you are going to do, and where you want to target your donation. If you commit to doing the work, I will commit to helping you succeed! I will provide you with an initial coaching…
Posted On Monday, 20 September 2021 00:00 Written by
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Do you think being captured by the enemy, being tortured, nearly starved and isolated for over 6 years is the worst part of being a POW? Not according to Top Gun fighter Capt. Charlie Plumb, who was imprisoned in Vietnam and learned from his experience about the critical importance of being connected to others. In this extraordinary message, Captain Plumb shares how the power of connection is the real key to survival.
Posted On Friday, 17 September 2021 00:00 Written by
For several weeks now our local newspapers have run an ad “Officials Needed!” What they are asking for is able-bodied men and women to sign-up to officiate high school sports. There just aren’t enough to cover all the games to be played. With schools starting it brings about “Friday Night Lights” with the kids excited to be in the stadiums to watch their favorite team. However, most states are having to move their usual Friday games to Thursdays and some to Saturdays. It’s been the plan that colleges would allow Fridays to high schools and schedule theirs on Saturdays. That’s being invaded. All states are now reporting this dilemma. The state of Wisconsin, which is typical of many states, is reporting a 39% drop in the number of officials in the last two years. This is a far cry when I began officiating, of course, that was many years ago.…
Posted On Friday, 17 September 2021 00:00 Written by
One of the great self-help authors, Napoleon Hill, wrote the book Think and Grow Rich in which he offered a scenario where the Chicago Tribune published an editorial calling Henry Ford "an ignorant pacifist.” Mr. Ford subsequently sued the paper for libeling him, and when the suit was tried in the Courts, the attorneys for the paper placed Ford on the witness stand, to show his ignorance. After the drudgery of long, detailed questioning Hill says this… “Finally, Mr. Ford became tired of this line of questioning, and in reply to a particularly offensive question, he leaned over, pointed his finger at the lawyer who had asked the question, and said, ‘If I should really WANT to answer the foolish question you have just asked, or any of the other questions you have been asking me, let me remind you that I have a row of electric pushbuttons on my desk, and by pushing…
Posted On Friday, 17 September 2021 00:00 Written by
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Posted On Wednesday, 15 September 2021 19:52
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